Shipping policy

Effective Date: July 1,2025

1. Shipping Areas

• Primary Coverage: Metro Manila (all cities)
• Provincial/Nationwide: Available with extended timelines (contact us for rates)

2. Processing Time

• Orders are processed within 1-2 business days (excluding weekends/holidays).
• Same-day dispatch for orders placed before 12:00 PM PHT (if in stock).

3. Delivery Timelines

• Metro Manila: 2-5 business days via [Shopee Xpress, J&T Express, etc.].
• Provinces: 5-10 business days (varies by location).
• Tracking: Sent via email/SMS once shipped.

4. Shipping Fees

• Metro Manila: [Flat rate XX PHP] or FREE for orders over [XXX PHP].
• Provinces: Calculated at checkout based on address.

5. Failed Deliveries

• Incorrect Addresses: Customer covers re-shipping fees.
• Unclaimed Packages: Returned after 3 attempts; refunds exclude shipping costs.

6. International Shipping

• Currently unavailable (Philippine deliveries only).

7. Holiday Delays

• Extended processing/delivery during holidays (e.g., Christmas, Holy Week).

8. Contact Us

For shipping inquiries:
📧 Email: [your email]
📞 Phone: [your number]